• Sea view
  • Garden
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
You're eligible for a Genius discount at Red Level at Gran Melia Palacio de Isora - Adults Only! To save at this property, all you have to do is sign in.

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Gran Melia Hotels & Resorts
Hotel chain/brand
Gran Melia Hotels & Resorts

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Gluten-free, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
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Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.2
Location
9.2
Free WiFi
8.8
High score for Alcalá
Select topics to read reviews:

See what guests loved the most:

  • N
    Neerajkumar
    United States of America United States of America
    The hospitality and focus on customers and their needs.
  • Janine
    United Kingdom United Kingdom
    Check in was delightful, the best check we have experienced - and we stay in a lot of hotels. Breakfast, the coffee and snack corner plus the 5-6pm drinks and food selection was excellent.
  • Tarik
    Morocco Morocco
    Beach Acces adult only pool and the helpful front desk staff just amazing people

Hotel area info

Restaurants
6 Restaurants On Site

  • La Terrasse by Jorge Peñate
    • Cuisine
      Seafood • International
    • Open for
      Dinner
    • Ambience
      Romantic
  • Le Bistrot Provencal
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • Nami Asian Bistro
    • Cuisine
      Chinese • Indian • Japanese • Thai
    • Open for
      Dinner
    • Ambience
      Modern
  • Oasis Mediterranean
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • L´Olio Trattoria & Pizza Bar
    • Cuisine
      Italian • Pizza
    • Open for
      Dinner
    • Ambience
      Modern
  • Pangea Food Market
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Red Level at Gran Melia Palacio de Isora - Adults Only
Great facilities! Review score, 9.2

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Spa
  • Beachfront
  • Fitness center
  • 6 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Aerobics
  • Archery
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Snorkeling
  • Diving
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Ping-pong
  • Fishing
    Additional chargeOff-site
  • Tennis court
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Adults only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Heating
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
2 swimming pools
Pool 1 – indoorAdditional charge
  • Open all year
Pool 2 – outdoorFree!
  • Open all year
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Turkish/Steam Bath
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Red Level at Gran Melia Palacio de Isora - Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 1:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Cash is not accepted Red Level at Gran Melia Palacio de Isora - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that all guests at this hotel must be 16 years old or older.

Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.

Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that pets up to 10kgs are allowed with a supplement of 30EUR per day.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Red Level at Gran Melia Palacio de Isora - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Red Level at Gran Melia Palacio de Isora - Adults Only

  • Red Level at Gran Melia Palacio de Isora - Adults Only offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Snorkeling
    • Ping-pong
    • Diving
    • Tennis court
    • Fishing
    • Canoeing
    • Windsurfing
    • Beachfront
    • Themed dinners
    • Beauty services
    • Personal trainer
    • Beach
    • Archery
    • Tennis equipment
    • Locker rooms
    • Swimming pool
    • Live music/Performance
    • Facial treatments
    • Bike tours
    • Waxing services
    • Aerobics
    • Makeup services
    • Happy hour
    • Hair treatments
    • Live sports events (broadcast)
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • The prices at Red Level at Gran Melia Palacio de Isora - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Red Level at Gran Melia Palacio de Isora - Adults Only is 650 feet from the center of Alcalá. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Red Level at Gran Melia Palacio de Isora - Adults Only include:

    • Villa
    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Red Level at Gran Melia Palacio de Isora - Adults Only has 6 restaurants:

    • Oasis Mediterranean
    • Le Bistrot Provencal
    • L´Olio Trattoria & Pizza Bar
    • La Terrasse by Jorge Peñate
    • Nami Asian Bistro
    • Pangea Food Market

  • The nearest beach is 150 feet from Red Level at Gran Melia Palacio de Isora - Adults Only. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Red Level at Gran Melia Palacio de Isora - Adults Only is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Red Level at Gran Melia Palacio de Isora - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Gluten-free
    • Buffet